360 566 2418 / West Coast USA
ITS NEVER TOO EARLY......
Please be VERY aware that we are a small build-to-order shop and that delivery times can vary from a few weeks to a YEAR - the average being 2-3 months. One of our Canadian customers mentioned in a recent email that, "....it was so worth the wait!" One might think of the process as a little like ordering a small boat from a custom boat builder. But how can there be such a big difference in delivery times you might ask? Well, it all depends on a combination of WHAT you order (plain or porcelain), WHEN you order in relation to our incoming raw casting delivery dates, and WHERE you are located on our first come, first served, build list. When you ring to discuss a project, we can inform you as to our approximate delivery status. If one of our outside vendor's anticipated delivery dates for an item is delayed it can have a cascading effect on our ability to get stoves out the door as anticipated. In order to put in more workshop time versus time communicating updated delivery dates to customers, please understand that your order will be shipped as soon as we are physically able. Hope not to sound like a grumpy old stove guy, but more shop time equals somone else's order getting out sooner. Obviously it's best to get your order placed well in advance of needing the stove. Six months + would not be unreasonable! A 50% deposit is required to get on the build list. As these stoves will last for generations, being in a hurry to get one is not advised....although we certainly can understand the sentiment.
In the past, iron foundries were common place and most big cities had one. If a stove building venture were lucky, there would also be a porcelain enamel shop nearby. Times have changed and the current climate is very different. In order to source the best available iron & bronze castings, porcelain enamel and various sheet metal items, we procure our components from various sources in the USA & Europe. Getting that flow of parts and pieces to arrive on time is a full time job which we constantly work to streamline . A stove's parts will have traveled thousands of miles before they are carefully inspected and hand fitted here at our island workshop.
So as to be able to make progress on your install while your stove is being built, we strongly suggest getting your support platform, heat shielding, and roof/deck pipe parts installed ahead of time. Using the footprint measurements found on this website's drawings page, you can lay out where your stove will go, and then project up with a plumb line to figure your roof/deck pipe penetration. Overhead obstructions (deck beams/roof joists) are not a problem and can be avoided by using an adjustable elbow or two. Normally we have smoke heads, bronze deck irons & residential insulated pipe parts ready to ship at time of order. Having assisted scores of folks with planning their installs on land and sea, I'm sure I can invision your particular application and can inspire the confidence for you to get the bulk of the work done now.
The stoves are commonly shipped worldwide and the US Postal Service has done a good economical job of delivering SARDINE & COD to overseas destinations. HALIBUT ships via air or sea freight. Domestic orders are handled through UPS/Fed Ex and or the Post Office.
I look forward to working with you on your upcoming stove project, Andrew Moore / NSW
